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About Anchor

FAQs

  • HOW LONG IS THE DAILY RENTAL PERIOD?

Our Daily rentals are based on 24 hours from time of pick up. There is a 15-minute grace period but following that, late fees will

apply. A late fee of 25% of the Daily Rental charge will be applied every hour for the first 2 hours. After 2 hours past the expected

return time, a full day rate will be charged and continue every 24 hours, or portion thereof, until return of the trailer.

  • DOES KWIC RENTALS PROVIDE INSURANCE?

No. KWIC Rentals does NOT provide any add on insurance coverage at this time. While the trailer is in your possession, you are

100% responsible for any loss or damage occurred. We suggest you check with your insurance provider to ensure you are covered

for rental trailers.

  • WHAT DO I NEED TO RENT A TRAILER?

It’s simple, all you need is your valid driver's license, up-to-date auto insurance and a credit card. Once you sign the Rental

Agreement, away you go! Unfortunately, we cannot accept cash deposits.

  • WHAT DO I DO IN THE EVENT OF A FLAT TIRE?

All of our trailers come with spare tires that you can use to get to the closest tire repair facility. If the flat tire is not repaired prior to

return of the trailer, you will be responsible for the repair / replacement of the tire.

  • WHAT HAPPENS IF NEED TO CANCEL OR RESCHEDULE MY RESERVATION?

There is no penalty for rescheduling up to 24 hours in advance. Once reserved, and within 24 hours of scheduled pick up, there will

be no refunds for cancelations and/or schedule changes that may result in a shorter rental period or unused days.

  • WHAT DO I DO IF THE TRAILER GETS DAMAGED WHILE IN MY POSESSION?

Your best & cheapest course of action is to either repair it yourself if your skilled and able or get it repaired. If the trailer is returned

damaged, you will be charged the cost of the repair plus 25% as well as an hourly charge of $75/hour for transport to and from any

repair facilities. Keep in mind that the rental is not terminated, and daily charges will continue, until the trailer is returned in the same

condition it left in.

  • WHAT HAPPENS IF I GET A PHOTO RADAR TICKET WITH THE TRAILER?

You will be sent a copy of the photo radar ticket to show the infraction. Tickets will be billed back to you and subject to a 20% fee.

  • WHAT TYPE OF TOW VEHICLE DO I NEED?

Your tow vehicle must have a GVWR equal to or greater than the weight of the trailer plus cargo. Your vehicle must also have a

working

trailer light plugin, in most cases 7 pin. The majority of our trailers have a 2-5/16” hitch, with the exception of our light utility trailers

which are 2”. If you don’t have a ball, we can supply one for a cost of $15 / rental.

  • DOES KWIC RENTALS HOOK-UP THE TRAILER FOR ME?

No. we can offer some guidance if needed but as the driver, you are ultimately responsible to ensure the trailer is hooked up

correctly.

  • DO I NEED TO WASH THE TRAILER BEFORE I RETURN IT?

Yes, all trailers must be returned clean. Dump trailers & cargo trailers must also be free of any garbage or debris inside.

  • DO YOU OFFER ONE-WAY RENTALS?

No, all our trailers must be returned to our yard where they were picked up.

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